Salt River Project is notifying its customers by direct mail of scammers calling its customers trying to receive payment.

The notice states that callers identify themselves as SRP employees, and it may even indicate that on the caller ID.

The caller will threaten to disconnect power unless payment is made, usually within an hour.

The caller asks for payment with a prepaid card of one of several brands, or may even ask for payment in bitcoin.

SRP is reminding readers that the company will never ask customers to make an immediate payment with a prepaid card or bitcoin. Customers will receive notice by mail before any action is taken to disconnect power.

If there is doubt about the caller, hang up and call SRP at 602-236-8888.

SRP customers can check the status of their account at any time using srpnet.com/myaccount.

People need to be aware that this type of scam can also occur in person, through email or text message.

Anyone who believes they have been the target of a scam should contact local law enforcement or the Arizona Attorney General’s Office.